Hands up – who has happy customers? Great! Now, do you have a testimonial from each of them saying how great you are and how much they love your product or service? No? OK, Big Girl Knickers time… Why Testimonials Matter Testimonials are a really important part...
Here’s something that comes up with the ladies I coach again and again. Pricing. Only recently I was talking to a client who was working way too many hours for not enough money. I had to give her some tough love. I told her she was too cheap and giving out all...
Getting new customers takes a lot of work. You’ve put all that effort into marketing and managed to entice lots of lovely buyers. Now what are you doing to encourage them to stay with you? (And you DO need to encourage them to stay, otherwise they might be...
You’d think, wouldn’t you, that if you do a good job for someone then they would tell everyone how good you are? A common myth about getting referrals is that if you do a good job for your customers, referrals will come automatically. Hmm, wouldn’t...
